The time has long since past when a computer manufacturer could get by on shipping tin. The margins on computer equipment are so low that, most of the time, the…
it
Back in 1996 one of the incoming Howard government’s core promises was to reduce their expenditure dramatically, specifically with regards to their IT. The resulting policy was dubbed the IT…
It’s every system administrator’s dream to only be working on the latest hardware running the most recent software available. This is partially due to our desire to be on the…
The story of the majority of IT workers is eerily similar. Most get their beginnings in a call centre, slaving away behind a headset troubleshooting various issues for either their…
If you’ve worked in the IT industry it’s safe to assume that you’re familiar with ITIL or at least however it’s manage to manifest itself within your organisation. It’s probably…
I often find myself trusted with doing things I’ve never done before thanks to my history of delivering on these things but I always make people well aware of my…
I’ve been working in public sector IT for the better part of 7 years now, starting off as a lowly help desk operator and working my way up through the…
Canberra is a weird little microcosm as its existence is purely because the 2 largest cities in Australia couldn’t agree on who could be the capital of the country and…
IT is one of the few services that all companies require to compete in today’s markets. IT support then is one of those rare industries where jobs are always around…
I’m a big fan of technology that makes users happy. As an administrator anything that keeps users satisfied and working productively means more time for me to make the environment…