The rather unfortunate view that’s been ascribed to the gaming community of late is that we’re filled with people who love nothing more than to make other people’s lives hell. As I and many others will attest to this is most certainly not the case in the wider community however like other groups with extremist members it’s all too easy to tar us all with the same brush. Still like those other groups simply putting distance between us and them doesn’t seem to be enough and we’re routinely called upon to fix the issue. The problem, as I see it, is that we really have no mechanisms at our disposal to deal with such toxic members of our community, especially in a world where there are no barriers to communication.
The Internet has always been a conduit for voices that would otherwise not have been heard, for better or for worse. Any mildly public figure has likely received an undue amount of unwanted attention, from the mildly inconvenient to the down right hateful. It used to be considered par for the course with stardom on the Internet as it was guaranteed whatever you were doing would piss someone off on the other side of the globe, triggering a tirade which no other communication medium in the past would support. However recent events are escalating beyond the point of simple words which boggles my mind as to who would think such behaviour would be acceptable. It’s far beyond the point of harmless fun, this is the stuff people should be going to jail for.
We, as the quiet majority of the gaming community, are honestly powerless to stop people from committing acts like this. Within the games we play there are often mechanisms we use to deal with toxic members of the community but in the wider world (which lacks such controls) as a group have no real method to contain, control or punish these kind of people. We can distance ourselves, shame those who misrepresent us and possibly even get companies on our side but if someone wants to do something deplorable, like they have been doing as of late, we’re unable to act until it’s far too late.
TotalBiscuit posed the idea that we, as the moderate majority, should “freeze out” these individuals so that the greater conversation can be maintained without the hate that’s come along with it. Whilst I agree with the idea in principle I fail to see what mechanism we have at our disposal to enact such a course of action. It’s not like I have an answer to this, indeed I’m keen to hear everyone’s ideas on just what we can do in this situation, but if the idea was so simple to execute then we would’ve done it long before anyone had the opportunity to taint the gamer moniker with their extremist bullshit. The titles, hashtags and whatever else has came out of these recent events might not be irrevocably tainted but the solution for cleansing them is still a problem that has yet to reveal itself to us.
I guess what I’m getting at is if we want to have this conversation whilst dealing with the shit that seems to have hung itself onto the cause we, as a community, have to figure out what we need to do to deal with it. Sure, there are dozens of soundbite ideas out there that sound great in principle, but until someone shows me an execution that is even the least bit effective I’m still at loss as to what we can do. I think there are some great conversations here, including those on feminism, journalistic ethics and games as an inclusive medium, however they’re all clouded by hate and generalisations, their arguments lost in a sea of vitriol and bullshit. This isn’t a problem that’s unique to our particular patch either so once we start to find some ideas that work then, hopefully, debates on the Internet can be had without anyone getting a SWAT team showing up at their door.
This is by no means a comprehensive solution, but insofar as online debates are had, I think the best solution we can reasonably hope for involves the “moderate majority” (insomuch as that exists) holding discussions on websites/forums that actively moderate/curate the conversation.
For example, I subscribe to the magazine The Atlantic, and in each issue there’s a part called “The Conversation” in which an editor curates comments and tries to best represent the differing opinions/reactions to a piece and outline the contours of the debate. Many of the comments this editor has to sift through come from their website, but I don’t for a second miss the noise and shitfest that are the comments section under news stories. I implicitly trust The Atlantic as having the integrity to help me get a feel for different opinions by trying to pick the best representation(s) for each one.
Again, I know this type of solution doesn’t really scale up in regards to doxing and things of that nature, but for online debates, this is the one that I feel lies in the overlapping part of the Venn Diagram comprised of “Best Solution” on the one side, and “Realistic Solution” on the other. But of course, maybe I’m just a Nazi and want to censor people. =P
That would indeed work for forums which support that, which would make them perfect places for discussing controversial topics like this, however the larger problem of dealing with extremist factions of a larger community would still remain. I do think your point is valid though, should we want to discuss things like this and put the hate and trolling to one side we should do it in places which facilitate that, rather than open communication channels like Twitter.
Moderation can be a double edged sword though, as many people who’ve wanted to discuss this issue have found on Reddit. That’s not to say all moderators would want to censor indiscriminately, indeed the job of a good moderator is facilitate conversation, more that they need to be chosen carefully and that the community has to work with them in order for the system to work.
Heh, it’s a difficult problem and one that I think requires discussion on a greater level than just my blog post. It’s not a new problem either and I’m sure we’ll be struggling with issues like this for some time to come. All I was really hoping for was some insight into what other people think would be their way of tackling the issue, which you’ve helpfully provided 😉