In the digital distribution world there’s really only one player: Steam. Sure there are alternatives like GoG or Desura but they’re essentially niche branches that cater to a specific audience, ones that favour no DRM and modding respectively. The one notable competitor to Steam is Origin, the platform that was built solely for the purpose of distributing EA’s games. Love it or hate it if you want to play one of their games you’re going to have to download Origin and, for people like me who like to review games, this means a non-zero portion of my game library is on there. The only reason it exists is so EA can capture that part of the market that it was losing to Steam although if the words of EA’s EVP Andrew Wilson are to be believed it’s all about creating a better experience for gamers:
“I think your perception is absolutely correct,” Wilson agreed. “I think when I look at the journey that service has taken, I think the transaction component of that service has taken a disproportionate amount of the communication and mindshare of what we really try and provide, and the barrier that that puts in between you and the game that you want to play.”
“We think of Origin, in this new world, as the gracious host of the party. It’s not the center of attention; it’s not the DJ, it’s not the dance director, it’s just a gracious host. It’s someone who greets you at the door and ushers you in to where you want to go and points you in the direction of your friends so that you can go and party with them together. That’s really how we see it.”
Wilson is trying to change the narrative around Origin, pushing it away from the widely held perception that it’s just a money grab (which it is, there’s no doubt about this) and trying to guide it more towards it being something of a value added service. Indeed this is apparently where the future of Origin lies, in adding more features to it that mimic those that have been a major part of Steam for years. He’d like to think of Origin as the place gamers go to play their games because that’s where all their friends are, they’re just the facilitator that allows them to join up. The rest of the interview reads like the ramblings of someone trapped in a fever dream as the world that Origin exists in is so vastly different from the one Wilson paints for it.
I’ll be frank when I say that any game that’s on Origin puts up an instant barrier for me, both as a player and as a reviewer. As a player I know that a game being on Origin means that the vast majority of my friends won’t be playing it because they just can’t be bothered with Origin as a service. Indeed for many recent games that I played on there like Simcity and Crysis 3 I was either alone or one of 2 people on there at any given time despite the long list of friends I have on there. Worse still trying to simple maintenance tasks on it, like backing up game files so I can move them (and the fact that that link is on the Steam forums should tell you something), is a royal pain in the ass which eats away at the time I could be doing what I wanted to be doing: playing the damn game. This is on top of the lack of screenshot functionality which means I have to run FRAPS in order to get the screenshots for review which doesn’t help to endear Origin to me.
It’s not just the simple fact that Origin is yet another piece of software we have to install and maintain, that’s just the beginning, more it’s because Origin is an inferior service, one that we’re locked into using should we want to play an EA published game. It may make the experience for EA games better due to the common installation and patching platform but that’s all it does and it’s not something that couldn’t be accomplished through other, more established channels. It’s akin to all those social services that every game seems to have these days (and as we’ve seen are massive security risks) which are required to play the game.
Gamers don’t want this; it took us years to warm up to Steam and the idea that we’ll somehow cosy up to yet another service that provides next to no benefit for us is a ludicrous proposition. If EA really did understand gamers like they’re purporting to they wouldn’t have bothered with Origin as a digital distribution service in the first place, they would’ve just made it a back end platform that all their games can use should they not want to use Steam’s. EA might think that it’s just a matter of layering on some more services and features but it’s going to need so much more than that before gamers will consider it on the same level as Steam. With Origin’s primary focus being EA games I don’t believe that will ever be achievable, especially when Valve keep going from strength to strength with Steam.